How to Create a Shop

This guide will walk you through creating your first shop location where you can accept bookings.

Prerequisites

Before creating a shop, make sure you have:

• Created your Bookd account
• Created or joined an organization

Steps to Create a Shop

1. Navigate to Shops

From your dashboard sidebar, click on Shops.

2. Click "Create Shop"

Click the Create Shop button in the top right corner.

3. Fill in Shop Details

Shop Name

Enter a descriptive name for your location.

Examples:

• "Downtown Barbershop"
• "Uptown Salon - Main Street"
• "Mobile Hair Studio"

URL Slug

This creates your unique booking link.

Rules:

• Must be lowercase
• Use hyphens instead of spaces
• Must be at least 2 characters
• Only letters, numbers, and hyphens

Example:

• Shop Name: "Downtown Barbershop"
• URL Slug: downtown-barbershop
• Booking Link: https://yourdomain.com/book/downtown-barbershop

Timezone

Select the timezone where your shop is located. This ensures bookings display correct times.

Example: If you're in Hong Kong, select Asia/Hong_Kong

Contact Email

Enter an email for booking notifications. This can be:

• Your personal email
• Shop email
• Manager's email

Example: bookings@yourshop.com

Address (Optional)

Add your physical address. This helps customers find you.

Example:

123 Main Street
Central, Hong Kong

4. Click "Create Shop"

Review all details and click Create Shop to finish.

What Happens Next?

After creating your shop:

1. ✅ Shop is created and active
2. ✅ You're redirected to shop settings
3. ⚠️ Next steps required:
   • Add services
   • Add staff members
   • Set operating hours

Complete Your Shop Setup

Step 1: Add Services

Services are what customers can book.

1. In shop settings, go to Services tab
2. Click Add Service
3. Enter service details:
   • Name (e.g., "Haircut")
   • Duration (e.g., 30 minutes)
   • Price (e.g., $25)
4. Click Add Service

👉 Learn more about services

Step 2: Add Staff

Staff members perform the services.

1. Go to Staff tab
2. Click Add Staff
3. Enter staff name
4. Assign services they can perform
5. Click Add Staff

👉 Learn more about staff management

Step 3: Set Operating Hours

Configure when your shop accepts bookings.

1. Go to Schedule tab
2. Set hours for each day of the week
3. Add closed days if needed
4. Click Save Changes

👉 Learn more about operating hours

Testing Your Shop

After setup, test your booking flow:

1. Copy your booking link
2. Open in an incognito/private browser window
3. Try creating a test booking
4. Verify everything works correctly

Troubleshooting

"Slug already taken" error

Each slug must be unique across all shops. Try adding:

• Your location: salon-downtown
• Your name: janes-barbershop
• A number: salon-branch-2

Bookings not showing up

Make sure you've:

• Added at least one service
• Added at least one staff member
• Set operating hours
• Shop is active (not deactivated)

Can't find my shop

Check that:

• You're in the correct organization
• Shop wasn't accidentally deactivated
• You have permission to view the shop

Next Steps

Need Help?

Still stuck? Contact us:

• 📧 Email: support@bookd.com
• 💬 Community: community.bookd.com